October 24, 2014
Dear International customers,
We’ve notified a few days ago that I Saw The Devil PET Full Slip encountered a production error.
If you’ve ordered the One Click Combo Pack (Three editions of I Saw The Devil + The Master), Triple Pack (Three editions of I Saw The Devil), or the Double Pack (I Saw The Devil PET Full Slip + The Master), we’ll be shipping those orders altogether on November 6th.
We would love to ship the PET Full Slip separately on November 6th, but not having more staff restricts us from doing that.
+ Please don't report this to Paypal. It has already given restrictions to our account, but there will be even more if there's a complaint from our customers. Further restrictions from Paypal may lead to giving up the international market. Please be patient so we can ship our products out in perfect condition.
Our sincere apologies.
April 14, 2020
February 13, 2019
November 15, 2018
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Korea Post has recently announced a jump in overseas shipping cost due to the ongoing pandemic. The rate change is between +30% to +80% depending on the destination.
In the meantime, we've halted our store's payment function to implement a new set of shipping rates. We expect the store to reopen in about 3 weeks and it will coincide with exciting pre-order news.
The importance of physical distancing in this age of COVID-19 is clear. Per government guidelines, we will be working remotely.
This means online orders will be shipped once a week and you may experience a delay in customer service email response. We appreciate your continued support and understanding.