Refund Policy

  • Returns

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a proof of purchase. Also 10% restocking fee may apply.
All shipping fee and handling fee will not be refunded.
There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, BD, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

  • Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  • Late or missing refunds
If you haven’t received a refund yet, first check your paypal account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
  • Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  • Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at
  • Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
  • Shipping
To return your product, you should mail your product to: #302, 337-16 Hoedong-gil, Paju-si, Gyeonggi-do, South Korea, 10881
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
    • Combine orders
    1) After your request, we cancel the existing orders, then provide a full refund to you, followed by a new invoice for the combined order sent to your email inbox.
    2) If the existing orders include a copy that features a numbered sticker, we cannot guarantee the number will be the same or be any specific number. 
    If you fully understand our procedure stated above, and wish to continue, please let us know with a reply. Invoice will be adjusted for you.